
Resume
Professional ​
info​​
An administrative support specialist for 7years with hands-on experience in file management, email management and
calendar management. With a background in Social Media Management and Marketing, SEO, and Content Marketing.
Work Experience
Administrative Assistant | Loan Officer
Angela-Freya Credit Corporation
2018 - 2020​
•Meet with loan applicants to identify their needs and collect information for loan applications.
•Analyze active loan files on a regular basis and recommend solutions to speed up the loan process.
•Complete loan contracts and teach clients on policies and regulations.
•Interview applicants to define financial eligibility and establish debt payment plans.
•Monitor and update account records.
•Submit loan applications in a timely manner.
•Prepare detailed loan proposals.
•Reject loan applications and explain deficiencies to applicants.
•Respond to applicants’ questions and resolve any loan-related issues.
•Operate in compliance with laws and regulations
Administrative Assistant
EBK Marketing
​2016 - 2018
•Answering incoming calls; taking messages and re-directing calls as required.
•Dealing with email inquiries.
•Taking minutes
•Diary management and arranging appointments, booking meeting rooms and conference facilities
•Data entry (sales figures, property listings, etc.)
•General office management such as ordering stationery
•Organizing travel and accommodation for staff and customers
•Arranging both internal and external events
•Possibly maintaining the company social media accounts
•Providing administration support to Sales Reps, Property Managers, and Senior Management
Administrative Assistant
Best Way Laundry​
2013 - 2016
​•Keep records of materials filed or removed, using logbooks or computers.
•Add new material to file records and create new records as necessary.
•Perform general office duties such as typing, operating office machines, and sorting mail.
•Gather materials to be filed from departments and employees.
•Find and retrieve information from files in response to requests from authorized users.
•Scan or read incoming materials in order to determine how and where they should be classified or filed.
•Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
•Answer questions about records and files.
•Modify and improve filing systems, or implement new filing systems.
•Enter document identification codes into systems in order to determine locations of documents to be retrieved.
•Design forms related to filing systems.
Administrative Assistant
Solutions Valet Parking
2011 - 2012
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•Answer and direct phone calls
•Organize and schedule appointments
•Plan meetings and take detailed minutes
•Write and distribute email, correspondence memos, letters, faxes, and forms
•Assist in the preparation of regularly scheduled reports
•Develop and maintain a filing system
•Update and maintain office policies and procedures
•Order office supplies and research new deals and suppliers
•Maintain contact lists
•Book travel arrangements
•Submit and reconcile expense reports
•Provide general support to visitors
•Act as the point of contact for internal and external clients
Skills
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Social Media Management and Marketing
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Search Engine Optimization
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Social Media Optimization
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Lead Generation
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Online Writing and Marketing
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Basic Facebook Ads
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Basic Email Marketing
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Scheduling Social Media Content
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Organic Social Media Marketing
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Basic Website Creation using WordPress or WIX
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Basic Graphic Design using Canva
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Administrative Support Specialist
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File and Email Management
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Calendar Management
Education
Gensan College of Technology
2-Year Computer Programming
2007 - 2008
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The thesis involved creating a payroll program using Visual Basic
Studied C++ language and Visual Basic
Computer Keyboarding
TESDA NCII Certification - PASSED
Graduated with Honor.
Ateneo de Cagayan University
Bachelor of Science in Accountancy
2002 - 2003
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Undergraduate
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